Privacy Policy

Last updated: April 9, 2026

1. Introduction

Welcome to WeWiGo ("we," "our," or "us"). We are committed to protecting your privacy and ensuring a safe experience when using our travel platform and mobile application (collectively, the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

By accessing or using WeWiGo, you agree to the terms of this Privacy Policy. If you do not agree with the practices described herein, please do not use our Service.

2. Information We Collect

2.1 Information You Provide

  • Account Information: When you register, we collect your name, email address, profile photo, and password.
  • Profile Data: Travel preferences, interests, biography, and social media links you choose to share.
  • User-Generated Content: Travel stories, photos, videos, reviews, comments, itineraries, and any other content you create, upload, or share on WeWiGo. By posting content, you grant us a non-exclusive, worldwide, royalty-free license to use, display, reproduce, and distribute your content within the Service for the purpose of operating and promoting the platform.
  • Communications: Messages you send to other users or to our support team.
  • Payment Information: If you subscribe to a paid plan, payment details are processed securely by our third-party payment processor. We do not store your full credit card number.

2.2 Information Collected Automatically

  • Device Information: Device type, operating system, unique device identifiers, browser type, and language settings.
  • Usage Data: Pages visited, features used, search queries, time spent on the Service, and interaction patterns.
  • Location Data: With your consent, we may collect precise or approximate location data from your device to provide location-based features such as nearby destinations and offline maps.
  • Log Data: IP address, access times, referring URLs, and crash reports.
  • Cookies and Tracking Technologies: We use cookies, web beacons, pixels, and similar technologies to enhance your experience and collect analytics data. See Section 7 for details.

3. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain the Service.
  • Personalize your experience, including recommending destinations and travel content.
  • Process transactions and manage your subscriptions.
  • Communicate with you about updates, promotions, and support.
  • Analyze usage trends to improve our features and user experience.
  • Display relevant advertisements (see Section 5).
  • Detect, prevent, and address fraud, abuse, and security issues.
  • Comply with legal obligations.

4. User-Generated Content Policy

WeWiGo is a community-driven platform where users share travel experiences. By submitting content to WeWiGo, you acknowledge and agree to the following:

4.1 Content Ownership

You retain ownership of the content you create. However, by posting content on WeWiGo, you grant us a non-exclusive, transferable, sub-licensable, royalty-free, worldwide license to use, copy, modify, display, and distribute your content in connection with operating and promoting the Service.

4.2 Content Responsibility

You are solely responsible for the content you post. Content must not:

  • Infringe on any third party's intellectual property or privacy rights.
  • Contain false, misleading, or deceptive information.
  • Include illegal, harmful, threatening, abusive, defamatory, or obscene material.
  • Contain malware, spam, or unauthorized advertising.
  • Violate any applicable laws or regulations.

4.3 Content Moderation

We reserve the right to review, edit, or remove any user-generated content at our sole discretion, without prior notice, for any reason, including but not limited to violations of this policy or our Terms of Service.

4.4 Content Used in Advertising

We may feature user-generated content alongside advertisements displayed within the Service. Your content will not be sold to third-party advertisers, but it may appear in proximity to ads served through our advertising partners.

5. Advertising and Third-Party Ad Services

WeWiGo displays advertisements within the app and website to support our free-tier service. We partner with third-party advertising networks, including but not limited to:

  • Google Ads / Google AdMob: Google serves ads based on your interests, demographics, and activity. Google may use cookies and advertising identifiers to personalize ads.
  • Other Ad Networks: We may work with additional advertising partners who use similar technologies to deliver relevant advertisements.

5.1 How Ads Work

Our advertising partners may collect and use the following data to serve personalized ads:

  • Device identifiers (e.g., Advertising ID, IDFA).
  • IP address and approximate location.
  • Browsing and in-app activity.
  • Demographic and interest data.

5.2 Opting Out of Personalized Ads

You can manage your ad preferences through:

  • Google Ads Settings: Visit Google Ads Settings to control personalized advertising.
  • Device Settings: On Android, go to Settings > Privacy > Ads. On iOS, go to Settings > Privacy & Security > Tracking.
  • WeWiGo App Settings: You can adjust ad personalization preferences within the app under Settings > Privacy > Ad Preferences.

Please note that opting out of personalized ads does not eliminate advertising. You will still see ads, but they may be less relevant to your interests.

5.3 Ad Revenue and Free Service

Ad revenue helps us provide the Explorer (free) tier of WeWiGo at no cost. Paid subscribers (Adventurer and Globetrotter plans) enjoy a reduced or ad-free experience.

6. Sharing Your Information

We may share your information in the following circumstances:

  • With Other Users: Your profile information, travel stories, and content you make public are visible to other WeWiGo users.
  • With Service Providers: We share data with trusted third-party vendors who assist us in operating the Service (e.g., cloud hosting, analytics, customer support, payment processing).
  • With Advertising Partners: As described in Section 5, certain data is shared with ad networks to deliver relevant advertisements.
  • For Legal Compliance: We may disclose information if required by law, regulation, legal process, or governmental request.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

We do not sell your personal information to third parties.

7. Cookies and Tracking Technologies

We use the following types of cookies and similar technologies:

  • Essential Cookies: Required for the Service to function properly (e.g., authentication, security).
  • Analytics Cookies: Help us understand how users interact with the Service (e.g., Google Analytics).
  • Advertising Cookies: Used by our ad partners to deliver relevant ads and measure campaign effectiveness.
  • Preference Cookies: Remember your settings and preferences.

You can manage cookie preferences through your browser settings. Disabling certain cookies may affect the functionality of the Service.

8. Data Security

We implement industry-standard security measures to protect your data, including encryption in transit (TLS/SSL), encryption at rest, access controls, and regular security audits. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

9. Data Retention

We retain your personal information for as long as your account is active or as needed to provide the Service. If you delete your account, we will remove your personal data within 30 days, except where retention is required by law or for legitimate business purposes (e.g., fraud prevention, legal obligations). Anonymized and aggregated data may be retained indefinitely.

10. Your Rights and Choices

Depending on your jurisdiction, you may have the following rights:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Request correction of inaccurate or incomplete data.
  • Deletion: Request deletion of your personal data, subject to legal exceptions.
  • Portability: Request your data in a structured, commonly used format.
  • Objection: Object to processing of your data for certain purposes, including direct marketing.
  • Withdraw Consent: Where processing is based on consent, you may withdraw it at any time.

To exercise these rights, contact us at privacy@wewigo.com. We will respond within 30 days.

11. Children's Privacy

WeWiGo is not intended for children under the age of 13 (or the applicable age of consent in your jurisdiction). We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us and we will promptly delete it.

12. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place, such as Standard Contractual Clauses or equivalent mechanisms, to protect your data in accordance with applicable laws.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the "Last updated" date. Your continued use of the Service after changes constitutes acceptance of the revised policy.

14. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

  • Email: privacy@wewigo.com
  • Phone: +1 (555) 123-4567
  • Address: WeWiGo Inc., San Francisco, CA 94102, United States